Agentic AI Support

Resolve every conversation.

Halvora is the AI support agent that resolves customer conversations end to end — for fintech, e-commerce, SaaS, travel, and healthtech teams handling thousands of tickets a day.

SOC 2 Type IIGDPR compliantSSO / SAML
halvora · conversation #48213
MC
Hi — I was charged twice for my May invoice. Can you refund the duplicate?
H
I found a duplicate charge on your May invoice and refunded it. You'll see $49.00 back within 3–5 business days.
Verified duplicate charge in billing system
Issued refund · $49.00
Logged to audit trail
● Resolved in 38s Rule: refunds < $100 auto-approved Refunds ≥ $100 → human approval

Trusted by support teams at

NorthwindMeridian PayCartwheelVoyageLumen HealthFalconTidewater
62%
of conversations resolved autonomously
3 min
average first response time
4.7/5
average customer satisfaction

Median across Halvora customers, trailing 90 days. Results vary by configuration and conversation mix.

The Platform

One agent. The whole support workflow.

Halvora connects to your stack, resolves what it can, and hands off what it shouldn't — inside the guardrails your team defines.

Resolve

Autonomous resolution

An AI agent that reads intent, takes real actions in your systems — refunds, plan changes, lookups — and closes the ticket across email, chat, and in-app.

Copilot

Agent assist

For everything that needs a human, Halvora drafts replies, surfaces the right knowledge, and summarizes long threads so your team moves faster.

Insights

Conversation intelligence

See resolution rate, CSAT, deflection, and emerging issues in one place — with QA scoring on every conversation, human or AI.

Guardrails

Governance & approvals

Define which actions run autonomously and which need sign-off. Every action is permission-scoped, logged, and reversible. You set the boundaries.

How it works

Live in weeks, not quarters.

01

Connect your stack

Plug Halvora into your helpdesk and core systems — Zendesk, Salesforce, Intercom, Stripe, and more — with prebuilt integrations.

02

Set your guardrails

Choose what the agent can do on its own and where a human approves. Start conservative, expand as you build trust.

03

Go live & measure

Turn Halvora on for a slice of traffic, watch resolution rate and CSAT in Insights, then scale coverage.

Security & Trust

Enterprise-grade from day one.

Halvora is built for teams in regulated, high-trust industries. Security isn't a feature — it's the product.

Your data is encrypted in transit and at rest, and is never used to train shared models.
SOC 2 Type II
GDPR compliant
Encryption at rest & in transit
SSO / SAML
Role-based access
Full audit logs
Pricing

Pricing that scales with resolutions.

You pay for outcomes, not seats. Pick the plan that fits your team and volume.

Starter

For small teams putting AI support into production.

Custom
resolution-based
  • Resolve on email & chat
  • Core integrations
  • Basic guardrails & audit log
Start free trial
Most popular

Growth

For scaling support orgs across multiple channels.

Custom
resolution-based
  • Everything in Starter
  • Copilot & Insights
  • Advanced guardrails & approvals
  • Priority support
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Enterprise

For large, regulated teams with custom requirements.

Let's talk
tailored to your volume
  • Everything in Growth
  • SSO / SAML & RBAC
  • Custom data-retention & SLAs
  • Dedicated success manager
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FAQ

Questions, answered.

How does pricing work?

Halvora is priced on resolutions rather than seats, so cost tracks the value delivered. The right plan depends on your channels and monthly volume — reach out and our team will put together a quote for your setup.

Is Halvora secure?

Yes. Halvora is SOC 2 Type II and GDPR compliant, with encryption in transit and at rest, SSO/SAML, role-based access, and full audit logging on every action.

Does Halvora replace my support team?

No. Halvora resolves routine, well-understood conversations autonomously and hands the rest to your team with full context. You decide where the line sits — and where human approval is always required.

Which tools does Halvora integrate with?

Halvora connects to major helpdesks and business systems including Zendesk, Salesforce Service Cloud, Intercom, Gorgias, Slack, and Stripe, with more added regularly.

How long does it take to go live?

Most teams are live on a first use case within two to three weeks — connect your stack, set your guardrails, and turn Halvora on for a slice of traffic before scaling.

Ready to resolve every conversation?

See what Halvora resolves for your team.